Support Center


Last Updated: Apr 28, 2015 09:48AM AEST

Total of My Tickets Sold in Last 7 Days Graph

This graph displays the total ticket sales for all events combined, over the past 7 day period.

Events in the Next 7 Days

This table displays events that will take place in the next 7 day period.
If the event has finished selling tickets, the “Door List” button will appear. Clicking on this button will take you to the Door List report.
If you wish to stop ticket sales, you can use the “Take off sale now” button.

Events to be Approved

If a new event has been setup by yourself or Oztix, it will appear in this table to show you that it is waiting for your approval.
Clicking on the event name will take you directly to the Approval report where you can review your event details and choose to approve it if it is ready.
Approving an event will make tickets available for purchase. 6

Ticket Classes Selling Out

This module shows you if you have any ticket classes selling (or sold) out.
It displays the event name, ticket class name, total tickets sold and total tickets remaining.
Ticket classes will display here when there are less than 10 tickets in total remaining for sale, or for larger allocations, when there is less than 10% of tickets remaining for sale.
Clicking on the event name will take you to the management page for this event.


When you click the ‘Events’ button at the top of the Greenroom, you are taken to the Manage Events page.
By default, this page will display all future.
You can use the search bar at the top of the page to refine your list of events. You can also filter the list on the following criteria:
  • Event/Venue Name – Enter all or part of the event or venue name
  • Event State – Choose a state if you manage events across multiple states
  • Display Shows in Past 7 Days – You can view events that have finished in the past 7 days by checking this box
Please Note: You cannot view events that have taken place more than 7 days ago.
Clicking on the “Door List” button will take you straight to the Door List report for that event.
Clicking on the “Manage” button will take you into the Manage Event page.

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